F.A.Q. - Vote By Mail

Who is eligible to vote by mail?
Anyone registered in Duval County may request a vote-by-mail ballot using any of the request methods below. An elector or an elector’s designee can request a vote-by-mail ballot for all elections through the end of the calendar year for the second ensuing regularly scheduled general election (including those not yet scheduled at the time of the request).

How do I request a vote-by-mail ballot?
A voter, or, if directly instructed by the voter, a member of the voter's immediate family or the voter's legal guardian, may request a vote-by-mail ballot from the Supervisor of Elections. The request must be made in person, by mail, by fax at 904-630-2920, by telephone at 904-630-1414, or online. The person requesting a vote-by-mail ballot must disclose: 

• The name of the voter for whom the ballot is requested; 

• The voter's address; 

• The voter's date of birth; 

• The requester's name; 

• If the requester is other than the voter, the following additional information must be provided: 

  • The requester's address; 

  • The requester's driver license number, if available; 

  • The requester's relationship to the voter; and, 

  • The requester's signature (written request only). 

Who can pick up a vote-by-mail ballot?
The voter may pick up or have his or her vote-by-mail ballot delivered at any time the absentee ballot becomes available. A designee for the voter may also pick up the ballot for the voter but the earliest that a designee can pick up another voter’s ballot is 5 days before Election Day. A designee is limited to picking up 2 absentee ballots per election (not including his or her own ballot and ballots for members of his or her immediate family). The designee must submit a completed  Affidavit to Pick-up a Vote-By-Mail Ballot for a Voter which includes the written authorization from the voter. If the voter did not already request a ballot, the Affidavit must be accompanied by a request.

Is there a deadline to request a Vote-By-Mail ballot?
A request for a vote-by-mail ballot to be mailed to a voter must be received no later than 5:00 p.m. (E.S.T.) on the sixth (6th) day before the election.

Can my ballot be sent to another address?
Vote-by-mail ballots will be mailed by non-forwardable mail to the voter’s current mailing address on file with the Supervisor or any other address specified by the voter in the request. If you ask that the absentee ballot be mailed to an address other than an address on file in the Florida Voter Registration System, you have to submit a signed written request unless you are an absent uniformed services voter or an overseas voter.

How do I return my vote-by-mail ballot?
When you receive your ballot, follow the ballot instructions carefully to ensure that your ballot is properly completed, returned timely and counted. Vote-by-mail ballots must be returned in the envelope provided. The envelope must include the voter's signature. Be sure that your signature on your voter registration record is current because if your signature on record does not match the signature on the vote-by-mail ballot certificate, your ballot will not be counted.

Voted absentee ballots must be received by 7:00 p.m. on Election Day at the Supervisor of Elections, 105 East Monroe Street, Jacksonville, Florida. A VOTED ABSENTEE BALLOT CANNOT BE ACCEPTED AT A POLLING PLACE. If you request and receive a vote-by-mail ballot and later decide to vote at the polls, take your vote-by-mail ballot with you to be cancelled at your polling place. Even if you come to the polls without your vote-by-mail ballot, you will still be able to vote a regular ballot if the supervisor of elections’ office is able to confirm that it has not received your vote-by-mail ballot.

What if I forget to sign my ballot or my signature does not match?
If you return a vote-by-mail ballot but fail to sign the Voter’s Certificate on the absentee ballot envelope or your signature does not match the signature on file, you may still have time to “cure” the defect by executing an affidavit in order to have your ballot canvassed and counted. The affidavit must be received by the Supervisor of Election no later than 5 p.m. on the day before the election. The affidavit must be accompanied by a copy of one of the following forms of identification when you submit the affidavit: 

• Current and valid ID that includes your name and photograph, which may be a Florida driver license; Florida Identification card issued by the Department of Highway Safety and Motor Vehicles; United States passport; debit or credit card; military, student, retirement center, neighborhood association, or public assistance ID; veteran health ID card issued by U.S. Department of Veterans Affairs; Florida license to carry a concealed weapon or firearm; or employee ID card issued by any branch, department, agency, or entity of the Federal Government, the state, a county, or a municipality.

Or if you do not have one of the above forms of ID, use one of these instead.

• ID that shows your name and current residence address, which may be a current utility bill, bank statement, government check, paycheck, or government document (excluding voter ID card). 

Can I track my request and my returned ballot?
Any voter who has requested a vote-by-mail ballot can track online the status of his or her vote-by-mail ballot. You can use the Voter Lookup on our web site to check the status of your ballot.

CONTACT US: (PH) 904-630-1414 • (FAX) 904-630-2920